Well I had a test today and a perfect example of how
to act like Laura Bush. I will admit I was not in the best mood this morning.
Nothing serious, just an off day. Anyway, I was out running errands and stopped
to run into a store. As I was walking in a somewhat angry person was hurriedly
rushing out the store and of course, ran right into me. Her drink spilled all
over me and things went flying.
The shocking thing was she next began to yell at me.
How I should pay attention and blah, blah, blah. I will admit when something is
my fault, I am quite clumsy, but this was not my fault as I was paying
attention and she was rushing out not paying attention to where she was
walking. Now being in a bad mood, I could have easily yelled back. I could have
easily corrected her about how it wasn’t my fault and therefore I don’t care.
But I didn’t.
I let her continue to yell while I picked up all her
items that had spilled everywhere. I nodded as she went on. Then when she was
finished, I simply said, “I hope I got everything you dropped, you have a nice
day.” She looked at me and then accused me of being a smart ass. Now right here,
I really wanted to blow up. I wanted to shout about how her and her attitude
are one of the things wrong with people today. What would Laura Bush do?
It took every fiber of my being to not be a smart
ass. I simply turned around and said, “No ma’am, I just want to make sure you got
everything you dropped since groceries are expensive. Have a great day.” This
dumbfounded look came across her face, but then it turned into a smile. She
thanked me and walked away. As annoyed as I was that she never actually apologized for spilling her drink on me (thankfully, I wasn’t wearing sneakers or this may have gone another way), I am happy that I was polite. I really don’t know how Laura Bush does it, but I am glad I was polite today. This woman may never remember this encounter, or tell it differently, but channeling Laura Bush really turned my mood around.
So when something like this happens to you, or you
are blamed for something you didn’t do. Stop, breathe, and ask, what would
Laura Bush do?
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